Frequently Asked Questions
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The self-issuance of SIM cards allows customers to link a card to an existing or new subscription via the SIM card's ICCID number. This process enables users to manage and activate their SIM cards themselves through customer service without waiting for a new delivery by mail.
- Obtaining the SIM card: Customers can purchase SIM cards that are delivered separately, without pre-linked services.
- Identification via ICCID number: Each SIM card is provided with a unique ICCID number that can be used for identification and activation.
- Linking to a subscription: The ICCID number is provided via email or phone to MikeNetworks, so the user can link the card to an existing subscription or create a new subscription.
- Activation: After linking the SIM card to the desired subscription, the card is activated and ready for use.
SIM cards can be delivered separately, without being linked to a service in advance. This gives the user the flexibility to activate the SIM card according to their needs and link it to the desired service or subscription.
Steps for self-issuance of SIM cards:
This self-issuance system offers users more control and flexibility over their mobile services, allowing them to quickly and easily manage and activate their SIM cards.
Do you want to use your own network on your mobile subscription? You can do this via a private APN.
What is a private APN?
A private APN allows you to connect your mobile devices to your own network, with all data traffic routed through your own gateways. It is important to know that this APN is used as WAN and not as LAN. This means that all data traffic is routed through your own gateway(s). However, in very specific cases, we can also provide LAN connectivity.
Advantages of a private APN:
Security: Your data traffic remains within your own network, enhancing security.
Control: You have full control over data traffic and network access.
Flexibility: Your mobile devices can seamlessly integrate with your existing network structure.
How to link a private APN?
VPN tunnel: We can set up a VPN tunnel that connects your mobile devices to your gateway. This provides a secure and encrypted connection between your devices and your network.
Physical link: In certain cases, a physical connection can be established between our network and your infrastructure.
Specific requirements and support:
We can advise you on the best approach for your situation and provide support in the configuration and implementation of your private APN.
What is a private APN?
A private APN allows you to connect your mobile devices to your own network, with all data traffic routed through your own gateways. It is important to know that this APN is used as WAN and not as LAN. This means that all data traffic is routed through your own gateway(s). However, in very specific cases, we can also provide LAN connectivity.
Advantages of a private APN:
Security: Your data traffic remains within your own network, enhancing security.
Control: You have full control over data traffic and network access.
Flexibility: Your mobile devices can seamlessly integrate with your existing network structure.
How to link a private APN?
VPN tunnel: We can set up a VPN tunnel that connects your mobile devices to your gateway. This provides a secure and encrypted connection between your devices and your network.
Physical link: In certain cases, a physical connection can be established between our network and your infrastructure.
Specific requirements and support:
We can advise you on the best approach for your situation and provide support in the configuration and implementation of your private APN.
Your mobile subscription can be linked to one or more SIP accounts on your PBX (Private Branch Exchange). This PBX can be hosted with us, but it is not a requirement.
Advantages of connecting to your own VoIP PBX:
Flexibility: You can use the PBX telephony alongside your mobile number or route all traffic through your PBX without using your mobile number.
Internal communication: You can make internal calls between extensions, simplifying communication within your organization.
Linking to your VoIP PBX:
Configuration of SIP accounts: Your mobile subscription is linked to SIP accounts that you have set up on your PBX. This enables you to use the VoIP functionalities of your PBX.
Hosting options: Your PBX can be hosted with us for convenience and support, but you also have the freedom to host your PBX externally.
Usage options:
Parallel use: You can choose to use telephony alongside your mobile number, allowing incoming and outgoing calls via both numbers.
Exclusive use via PBX: You can choose to route all traffic through your PBX, without using your mobile number.
Implementation and support:
Our team is ready to assist you with the configuration and integration of your mobile subscription with your own VoIP PBX, so you can make the most of your communication capabilities.
Advantages of connecting to your own VoIP PBX:
Flexibility: You can use the PBX telephony alongside your mobile number or route all traffic through your PBX without using your mobile number.
Internal communication: You can make internal calls between extensions, simplifying communication within your organization.
Linking to your VoIP PBX:
Configuration of SIP accounts: Your mobile subscription is linked to SIP accounts that you have set up on your PBX. This enables you to use the VoIP functionalities of your PBX.
Hosting options: Your PBX can be hosted with us for convenience and support, but you also have the freedom to host your PBX externally.
Usage options:
Parallel use: You can choose to use telephony alongside your mobile number, allowing incoming and outgoing calls via both numbers.
Exclusive use via PBX: You can choose to route all traffic through your PBX, without using your mobile number.
Implementation and support:
Our team is ready to assist you with the configuration and integration of your mobile subscription with your own VoIP PBX, so you can make the most of your communication capabilities.
M2M SIM cards with support for NB-IOT and LTE-M Cat-M1
We offer the option to deliver M2M (Machine-to-Machine) SIM cards that support advanced network technologies such as NB-IOT (Narrowband Internet of Things) and LTE-M Cat-M1. These technologies are specifically designed for IoT (Internet of Things) applications and offer various benefits for your devices and networks.
Advantages of NB-IOT and LTE-M Cat-M1:
Low energy consumption: Ideal for devices that need to operate on batteries for a long time.
Deep coverage: Excellent signal penetration, even in underground and remote areas.
Cost savings: Lower operational costs due to efficient data usage.
Reliability: High reliability and stability for critical IoT applications.
Examples of applications:
Smart meters: For accurate monitoring of energy and water consumption.
Smart cities: Applications such as street lighting, waste management, and parking management.
Logistics: Tracking and managing goods and vehicles.
Flexible delivery and support:
Our M2M SIM cards can be integrated into a wide range of devices and applications. We offer extensive support in the implementation and configuration of these SIM cards to ensure that your IoT network operates optimally.
We offer the option to deliver M2M (Machine-to-Machine) SIM cards that support advanced network technologies such as NB-IOT (Narrowband Internet of Things) and LTE-M Cat-M1. These technologies are specifically designed for IoT (Internet of Things) applications and offer various benefits for your devices and networks.
Advantages of NB-IOT and LTE-M Cat-M1:
Low energy consumption: Ideal for devices that need to operate on batteries for a long time.
Deep coverage: Excellent signal penetration, even in underground and remote areas.
Cost savings: Lower operational costs due to efficient data usage.
Reliability: High reliability and stability for critical IoT applications.
Examples of applications:
Smart meters: For accurate monitoring of energy and water consumption.
Smart cities: Applications such as street lighting, waste management, and parking management.
Logistics: Tracking and managing goods and vehicles.
Flexible delivery and support:
Our M2M SIM cards can be integrated into a wide range of devices and applications. We offer extensive support in the implementation and configuration of these SIM cards to ensure that your IoT network operates optimally.
What is VoIP and how does it work?
VoIP (Voice over Internet Protocol) is a technology that enables voice calls to be made over an internet connection instead of a traditional phone line. VoIP converts voice into digital signals that are transmitted over the internet, offering cost savings and increased flexibility.
2. How can I create my own VoIP package?
You can create your own VoIP package by choosing from various options such as SIP Trunk or SIP Account, global phone numbers, blocks of numbers (100, 1000, 10,000), service numbers (0800, 0900), and 085 national numbers. This flexibility allows you to create a solution that perfectly matches your specific needs and business size.
3. What are the benefits of using VoIP?
VoIP offers various benefits, including lower costs for long-distance calls, increased flexibility and scalability, better sound quality, integration with other business applications, and the ability to make calls anywhere in the world where an internet connection is available.
VoIP (Voice over Internet Protocol) is a technology that enables voice calls to be made over an internet connection instead of a traditional phone line. VoIP converts voice into digital signals that are transmitted over the internet, offering cost savings and increased flexibility.
2. How can I create my own VoIP package?
You can create your own VoIP package by choosing from various options such as SIP Trunk or SIP Account, global phone numbers, blocks of numbers (100, 1000, 10,000), service numbers (0800, 0900), and 085 national numbers. This flexibility allows you to create a solution that perfectly matches your specific needs and business size.
3. What are the benefits of using VoIP?
VoIP offers various benefits, including lower costs for long-distance calls, increased flexibility and scalability, better sound quality, integration with other business applications, and the ability to make calls anywhere in the world where an internet connection is available.
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1. What are the options for internet delivery?
- Fiber: For high speed and reliability, ideal for businesses with high bandwidth needs. If there is no existing fiber connection, we can install a dedicated fiber connection or request a new connection on a shared network.
- Coax: An excellent option for high speeds via existing cable infrastructure. Coax provides a reliable connection for businesses that need fast internet access without the need for a full fiber installation.
- DSL: For businesses that want reliable internet connections over traditional phone lines. DSL is a cost-effective solution for businesses in areas where fiber or coax is not available.
We offer various options for internet delivery to meet your specific needs:
2. Can I get a static IP address?
Yes, we offer the option to obtain one or more static IP addresses. This is especially useful for businesses that want to host servers, set up VPN connections, or require specific network configurations.
3. What does the BGP BYOIP option entail?
BGP (Border Gateway Protocol) BYOIP (Bring Your Own IP) allows businesses to use their own IP addresses with our internet services. This offers more control and flexibility over your network management and routing.
4. What is the BFD redundancy option?
BFD (Bidirectional Forwarding Detection) is a network protocol that enables fast detection of network faults. The BFD redundancy option ensures increased network reliability and quick failover in case of network issues, which is essential for critical business processes that require continuous uptime.
5. What is an SD-WAN option?
SD-WAN (Software-Defined Wide Area Network) is a technology that enables software-based network management and optimization. With the SD-WAN option, you can connect and manage multiple locations, providing better performance, cost savings, and increased flexibility.
6. Do you offer MPLS VPN options?
Yes, we offer MPLS (Multiprotocol Label Switching) VPN options. MPLS VPN provides secure, private connections over our network, ideal for businesses that want to connect multiple locations through a reliable and secure network solution. This helps ensure the integrity and security of your business data during transmission between different locations.
1. What do we offer?
MikeNetworks is a specialized telecom provider in the Netherlands focused on B2B clients, particularly small and medium-sized enterprises (SMEs) to large enterprise-level businesses. We offer customized and advanced services that go beyond standard telecom solutions. Our service offerings include VoIP, internet, and mobile network solutions, always striving for the highest quality and customer satisfaction. Our solutions are designed to meet the specific needs of your business, with a focus on reliability, efficiency, and flexibility.
2. What makes us different?
At MikeNetworks, we understand that every business has unique telecom needs. Therefore, we not only offer standard services but also develop customized solutions specifically tailored to your business processes and goals. Our customer-centric approach ensures that we work closely with you to implement the best telecom solutions to help your business grow and stay competitive.
3. Are we affiliated with relevant organizations?
Yes, we are a RIPE NCC member and registered as an operator with the Authority for Consumers & Markets (ACM).
4. What is our approach?
Our approach is focused on delivering high-quality, reliable, and flexible telecom services tailored to the specific needs of your business. We offer: Reliability: Our infrastructure is designed for maximum uptime and performance. Efficiency: We aim to optimize your telecom costs without compromising on quality. Flexibility: Our services can be easily adapted to changing business needs. Customer Focus: We provide personalized support and advice to ensure you always get the best solutions.
5. Why choose MikeNetworks?
MikeNetworks is the ideal partner for businesses looking for more than just standard telecom solutions. Our expertise, customer-centric approach, and commitment to quality make us the perfect choice for companies needing reliable and advanced telecom services. Whether it's improving your business communication, optimizing your network infrastructure, or implementing innovative mobile solutions, MikeNetworks offers the expertise and support you need.
MikeNetworks is a specialized telecom provider in the Netherlands focused on B2B clients, particularly small and medium-sized enterprises (SMEs) to large enterprise-level businesses. We offer customized and advanced services that go beyond standard telecom solutions. Our service offerings include VoIP, internet, and mobile network solutions, always striving for the highest quality and customer satisfaction. Our solutions are designed to meet the specific needs of your business, with a focus on reliability, efficiency, and flexibility.
2. What makes us different?
At MikeNetworks, we understand that every business has unique telecom needs. Therefore, we not only offer standard services but also develop customized solutions specifically tailored to your business processes and goals. Our customer-centric approach ensures that we work closely with you to implement the best telecom solutions to help your business grow and stay competitive.
3. Are we affiliated with relevant organizations?
Yes, we are a RIPE NCC member and registered as an operator with the Authority for Consumers & Markets (ACM).
4. What is our approach?
Our approach is focused on delivering high-quality, reliable, and flexible telecom services tailored to the specific needs of your business. We offer: Reliability: Our infrastructure is designed for maximum uptime and performance. Efficiency: We aim to optimize your telecom costs without compromising on quality. Flexibility: Our services can be easily adapted to changing business needs. Customer Focus: We provide personalized support and advice to ensure you always get the best solutions.
5. Why choose MikeNetworks?
MikeNetworks is the ideal partner for businesses looking for more than just standard telecom solutions. Our expertise, customer-centric approach, and commitment to quality make us the perfect choice for companies needing reliable and advanced telecom services. Whether it's improving your business communication, optimizing your network infrastructure, or implementing innovative mobile solutions, MikeNetworks offers the expertise and support you need.
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